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孔海燕

1CEB7

姓名

孔海燕 KONGHaiyan

教学单位

旅游管理 (Tourism &   Hospitality Management)

职称

教授 (Professor)

导师情况

博士生导师 (PhD supervisor)

职务或

学术兼职

国际合作与交流处处长Dean, International Office

山东大学国际旅游科学研究院院长

Dean, International Institute of Tourism Science

泰山产业领军人才

Editorial Board编委:

International   Journal of Contemporary Hospitality Management

Asia Pacific   Journal of Tourism Research

Journal of China   Tourism Research

国家社科项目评审专家

教育部学位中心研究生论文评审专家

教育部中外合作办学评审专家

山东省社科优秀科研成果评审专家

中国旅游协会妇女旅游委员会委员

山东省旅游业中青年专家

山东省海洋工程咨询专家库专家


联系方式

konghaiyan@sdu.edu.cn

研究领域

可持续发展管理Sustainable Development Management

人力资源管理Human Resource Management

人才胜任力及竞争力Talent Competencies and Competitiveness

旅游与文化Tourism and Culture

旅游策划与开发 Tourism Planning and Development

国际接待业管理InternationalHospitality Management

国际教育International Education

主讲课程

人力资源管理Human Resource Management

旅游与文化 Tourism and Culture

研究方法 Research methodology

教育经历

    博士(PhD),香港理工大学 (The Hong Kong Polytechnic University)

    硕士(MSc), 青岛大学Qingdao University

    学士(BSc), 青岛大学Qingdao University

主要论著

1.   职业能力决定因素及影响效果研究,经济科学出版社

2.   旅行社经营管理,山东大学出版社

3.   旅游心理学,山东大学出版社


主要论文

63.Kong,   H., Yuan, Y.Baruch, Y.,   Bu, N.,Jiang, X., Wang,K.2021),Influences   of artificial intelligence (AI) awareness on career competency and job   burnout, International Journal of Contemporary Hospitality Management. SSCI

62.   Yuan, Y., Kong, H., Baum, T., Liu,   Y., Liu, C., Bu, N., Wang, K., Yin, Z.(2021), Transformational leadership and   trustin leadership impacts onemployee commitment, Tourism Review. SSCI

61.Bu N., Pan, S., Kong, H., Fu, X., Lin, B.(2021), Profiling   literary tourists: A motivational perspectiveThe Journal   of Destination Marketing & Management. SSCI

60.Kong, H., Okumus, F., Rahimi,R., Bu,   N., Yin, Z. (2021),Can Cruise Services Satisfy Chinese Outbound Travelers? An   Importance–Performance Analysis, Journal of China Tourism Research, 20210111.

59.Kong, H., Bu, N., Yuan, Y.2020),The   influence of perceived internal marketing on employees’ organizational behaviorsJournal   of Management and Strategy.

58.Bu,   N., Kong, H., Hussain, M.S., (2020), Under the epidemic situation, the stud   of bilateral trade Zone and agreement between China and South Korea, Journal   of Management and Strategy.

57.Bu, N., Fu,   X., Kong, H., Okumus, F., (2020),   A transformation of the Mainland Chinese market in Hong Kong's tourism   industry, Journal of China Tourism Research.

56.   Yu, Y., Xu, S., Li, G., Kong, H.(2020),   A systematic review of research on abusive supervision in hospitality and   tourism, International Journal of Contemporary Hospitality Management, 32(7),   2473-2496.SSCI

55.Bu,   N., Kong, H., Barry Ng., Yu, J,   (2020), A numerical study on the competitiveness of China’s cruise leisure   tourism under economic differencesJournal of   Coastal Research

54.   布乃鹏,孔海燕,易顺(2020),中国非正规就业女性化趋势分析, 劳动经济评论,3

53.   孔海燕,孔丽媛,布乃鹏,袁悦(2019,智能型职业能力测量维度开发与验证,劳动经济评论,122),115-128.

52.孔丽媛,孔海燕,布乃鹏(2019), 职业生涯管理与职业满意度:职业期望的中介作用研究,现代管理,94),488-493.

51.   Bu, N., Kong, H., Ye, S.(2019),   County tourism development in China: A case study. Journal of China Tourism   Research.

50.Kong, H., Bu, N., Yuan, Y., Wang, K.,   Ro.Y. (2019), Sustainability of hotel, how does perceived corporate social   responsibility influence employees’ behaviors?Sustainability, SSCI.

49.Sun, N., Song, H., Kong,H.,   Bu, N.(2019), Development and validation of a hospitality idiosyncratic deals   scale, International Journal of Hospitality Management, SSCI.

48.Kong,   H.,   Okumus, F., Bu, N. (2019), Linking organizational career management with   Generation Y employees’ organizational identityJournal of   Hospitality Marketing and Management. SSCI

47.Kong, H., Jiang, X.,   Chan, W., Zhou, X. (2018), Job satisfaction research in the field of   hospitality and tourism, International Journal of Contemporary Hospitality   Management, 30(5), 2178-2194. SSCI

46.布乃鹏,肖洪根,孔海燕2018,旅游目的地形象和竞争力提升研究以云南丽江泸沽湖为例,旅游论坛,(3),02-112.

45.Kong, H., Sun, N., Yan, Q. (2016), New   generation, psychological empowerment: Can empowerment lead to career   competencies and career satisfaction? International Journal of Contemporary   Hospitality Management, 28, 2553-2569. SSCI

44. Baum, T., Cheung, C., Kong, H. (2016). Sustainability and the   Tourism and HospitalityWorkforce: A Thematic Analysis, Sustainability,   2016-08, 809-830. SSCI

43.孙宁, 孔海燕(2016)个性化契约对中国员工工作满意度及情感承诺的影响,软科学,3095-99.   CSSCI.

42.孔海燕,宋海岩,窦尚孝,(2015),中国游客赴韩旅游研究:重要性、满意度及差距,资源科学,3711), 2129—2139.CSSCI 2016年被人大复印资料全文收录,2016224-33

41.孔海燕,孙宁(2015),授权行为在中西方酒店的差异比较研究, 黄海学术论坛,23(2), 249-258.

40.窦尚孝,孔海燕(2015),基于IPA法的中国出境游客对韩国饭店业服务满意度分析,旅游论坛,82),42-47.

39.Kong, H., Wang, S., Fu, X.,   (2015), Meeting career expectation: can it enhance job satisfaction of   Generation Y? International Journal of Contemporary Hospitality Management,   27, 147 – 168SSCI.

38. Yan, Qi., Shen, H., Kong, H. (2015), Assessing Hotel Cost   Control Through Value Engineering, Asia Pacific Journal of Tourism Research, SSCI

37.Kong, H. (2014), Are tour guides   ready for eco-tourism in China? Asia Pacific Journal of Tourism Research, 19(1), 17-34.   SSCI

36.Kong, H., Yan, Q.(2014), The   relationship between learning satisfaction and career competenciesInternational Journal of Hospitality   Management, 14, 133-139. SSCI

35.Cheung,C., Kong,H.,Song,H.   (2014) How   to influence hospitality employee perceptions on hotel brand performance?   International Journal of Contemporary Hospitality Management, 26, SSCI

34.王素娟,孔海燕(2014)饭店业员工过度劳动的实证分析与管理,旅游学刊, 9,92-100.CSSCI.

33.颜麒, 孔海燕, 杨韫(2013),内地学生赴香港参加美国高考旅行团服务质量研究,旅游学刊, 28(1):92-98.

32.张玉艳, 韩国圣,孔海燕2013导游工作满意度对其离职倾向影响. 旅游论坛, 6(4).

31.Kong, H.(2013),   Relationships among work-supportive supervisors, career competencies, and job   involvementInternational   Journal of Hospitality Management, 33(2), SSCI

30.   Kong, H., Cheung, C., Song, H. 2012),From   hotel career management to employees’ career satisfaction, the mediating   effect of career competencies. International Journal of Hospitality   Management 31(1)76-85SSCI.

29.Kong,   H.Cheung,   C., Song, H. 2012),Determinants   and outcome of career competencies—perspectives of hotel managers in China.   International Journal of Hospitality Management, 31(3)712-719SSCI.

28.Kong, H.Han,   G.(2012), Is Tibet an attractive tourism destination? A comparative study of   organic image between people in Mainland China and Hong Kong. Advanced   Materials Research, 3278-3282.

27.YanQ., Kong,   H.Guo, J.2012, Measuring the Service Quality   of a Package Group of Mainland Students Taking the Scholastic Achievement   Test (SAT) in Hong Kong. Asia Pacific Journal of Tourism Research, SSCI.

26.颜麒,吴耀宇,杨蕴,孔海燕2012华东线导游员情绪劳动的探索研究及实证启示,旅游学刊,36), 78-83

25.孔海燕,宋海岩(2011),饭店职业生涯管理测量维度开发及实证研究,旅游学刊, 2610, 58-62   CSSCI

24.孔海燕,罗润东,颜麒,2011),饭店业组织职业生涯管理对员工职业承诺及职业能力影响效果研究,旅游科学,12月,256),65-74CSSCI被人大复印资料2012年第5期全文转载。

23.   KongH.Cheung,   H., Song, H.2011),Hotel   career management in China: Developing a measurement scale. International   Journal of Hospitality Management, 301),SSCI.

22.Kong, H. (2011), An IPA analysis of   effective teaching activities in China, Advances in Electronic Engineering,   communication and management, 2, 347-352.

21.KongH.Cheung,C.,   Zhang, H.Q. (2010), Career management systems: what are China’s state-owned   hotels practising? International   Journal of Contemporary Hospitality Management. 22(4), 467-482. SSCI.

20.Kong,H., Cheung, C. (2009). Hotel   development in China: A review of the English language literature. International Journal of Contemporary   Hospitality Management, 21(3), 341-355.SSCI.

19.Kong, H., Cheung, C., Baum, T.   (2009). Are tour guides in China ready for the booming tourism industry? Journal of China Tourism Research,5(1).

18.Song, Z., Kong, H.& Chen, Y. (2008). Tourists' satisfaction, perceived   service value, and their repurchase   intentions. Journal of China Tourism Research, 4(3/4), 336-364.

17.孔海燕,宋海岩(2008,中国饭店30海内外文献回顾与比较,旅游学刊,236),48-54,CSSCI.

16.孔海燕,汤姆. 勃姆(2008)旅游业国际化背景下的饭店员工技能研究,商业研究,2129-131CSSCI.

15.孔海燕2008),导游员工作认知及职业生涯发展研究,山东社会科学,12CSSCI.

14.孔海燕2007加强导游员生态环保知识策略研究,四川环境,261),106-108

13.孔海燕2007),旅游业快速发展背景下的星级饭店员工素质研究,商场现代化,4

12.Kong, H.,   & Baum, T.(2006), Skills and work in the hospitality sector, International Journal of Contemporary   Hospitality management, 18 (6), 509-518.SSCI

11.孔海燕2005)海滨城市度假基地的建设研究, 山东社会科学,第九期

10.孔海燕2005)发展旅游对海岛环境的影响及应对策略研究, 四川环境

9.孔海燕2005)现场模拟导游讲解技巧, 职业教育研究, 第四期

8.孔海燕2005)关于加强旅游业环境教育的建议与思考,黄海学术论坛8.

7.孔海燕2004)我国博物馆面临的问题及应对策略, 山东社会科学

6.孔海燕2004)中国生态导游初探, 黄海学术论坛3,293-298

5.孔海燕2004)如何做好酒店内部的协调工作,《饭店世界》

4.孔海燕2004)论海岛旅游开发中的环境保护,《四川环境》

3.孔海燕2004)怎样上好导游课,《现代高等教育》

2.孔海燕2003)发挥资源优势,促进旅游发展,《资源开发与市场》

1孔海燕2003)浅议旅游地产品组合,《山东大学学报》 ()

课题项目与获奖

纵向课题:

1. 国家社科项目(NSSFC):人工智能对文旅产业人才变革影响及应对策略研究,主持。

2. 教育部项目:青年人才职业能力影响因素及发展策略研究,主持。

3. 山东社科项目:儒家文化与现代人才管理理论融合研究,主持。

4. 山东社科项目:中国文化对新生代员工大五人格影响作用研究,主持。

5. 山东社科项目:山东旅游业发展质量和竞争力研究,主持。

6. 山东文化旅游厅项目:人工智能在康养旅游中的社会需求分析,主持。

7. 山东省教改项目:国际视野及国际化人才培养模式研究,主持。

8. 国家社科项目(NSSFC):基于产业模块化的产业融合机制、测度及效应研究,参与。

横向课题:

1. 温泉开发策划,主持。

2. 4A级旅游景区提升策划,主持。

3. 农村综合性改革实施方案,主持。

4. 台依湖商业模式创新,主持。

5. 中医药旅游规划,主持。

6. 大数据与需求敏捷响应系统(DARS)设计与规划,主持。

7. 游轮6S管理研究,主持。

8. 威海文化创意产业调查报告,主持。

9. 威海旅游业发展规划,主持。

10. 饭店业人才开发研究,主持。等30余项

获得奖励:

1. 2018年,新时代旅游行业女性榜样。

2. 2017年,山东省高等学校人文社会科学优秀成果奖 二等奖

3. 2016年,第十九次威海市社会科学优秀成果三等奖

4. 2015年,EmeraldCitation   of excellence 2015, Emerald Group Publishing

5. 2015年,第十七次威海市社会科学优秀成果三等奖

6. 2014年,山东大学“我心目中的好导师”

7. 2013,山东高等学校优秀科研成果奖三等奖

8. 2013年,山东省教育工会“三八红旗手”



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